Digitization is transforming the tools we use (the workplace) and the way we interact (the experience) within organizational processes and with key business process applications and tools.
The Digital Infrastructure Discipline focuses on three core infrastructure towers – Unified Communications, Contact Center and Collaborative Workspace – enabled by Pivot’s five Service Channels and a COEP program to redefine new internal and external experiences as people work, meet and interact with customers and each other.
Contact Center Express Technology Audit: A Focused Assessment that Optimizes the Contact Center and Enhances Customer Experiences
Software Defined Network Assessment: Services and Tools that Accelerate SDN Initiatives
Software Defined WAN: Reducing WAN Cost and Complexity with SD-WAN