The Pivot Delivery Frameworks are part of an initiative to standardize delivery methodologies to better serve our customers.
Pivot Center of Excellence (COEP) – framework that defines a steering committee for evaluating and designing “Next Gen” solution services
Pivot AIM – defined methodology for architecting, implementing and optimizing business outcome driven technology solutions
Pivot Ready – defines the methodology to on-board new clients with complex, multi-channel services
Pivot Client Care – defines the model for governance and single point of ownership for complex and strategic accounts
Pivot Project Management (PMO) – created to deliver best-in-class project management