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The Professional Services organization leverages strong partner technologies with certified and experienced Pivot technical resources.

Pivot Professional Services provide advanced services for project-based solutions for our four key solution discipline areas:

  •  Data Center
  •  Network
  •  Collaboration
  •  End User

 

Solution Architecture Services
Today, many organizations recognize the ability of converging technologies to drive business change and improve efficiency. However, where and how to go about rationalizing and consolidating existing infrastructure, while introducing new technologies into the enterprise presents significant challenges. Pivot’s suite of professional services improves your infrastructure performance, security and scalability thus allowing IT to increase return on investment and accelerate adoption of new technologies.

Solution Health Checks and Assessments
Our Assessment Services help you determine your IT infrastructure’s compliance to best practices and policies and/or readiness to support new technology and applications. With Pivot’s Assessment Services you receive detailed recommendations for improving your environment’s operational maturity as well as gap analysis for planned systems enhancements.  We offer storage, network and collaboration assessments.

Design
Our Design Services help you create a flexible, resilient, scalable architectural foundation to support your business solutions by developing designs specific to your IT environment including infrastructure, applications, operations processes and management.

Solution Implementation
Deploying technologies and integrating them with existing systems can prove to be a difficult endeavor for many businesses. Internal IT resources may be capable, but major roadblocks can be created by diminished IT headcount, lack of specific expertise in new technologies or demanding timelines. Pivot’s Professional Services team, equipped with proven methodologies as a guide and a project management plan in place, works closely with your team to deploy, configure and test each new solution as well as provide knowledge transfer and documentation to facilitate a smooth transition. Leverage the expertise of Pivot Professional Services to ensure you achieve the full value of your IT investments.

Technical Resident
Supplementing your in-house IT staff with Pivot’s Technical Residents will enable your organization to operate more efficiently as you adopt the technological innovations that are critical for success. Our experts have experience in a wide range of technologies gained across numerous environments and vertical industries. Technical Resident personnel also have the capability to utilize the expertise of our knowledgeable Pivot Professional Services Organization to provide unmatched technical depth and breadth.

Why Pivot?

Wireless, Collaboration & Contact Center Expertise

  • Cisco CCIE-wireless certifications
  • Solution Architecture
    • Pre-sales Support
    • Deals Desk Support
  • Assessment
    • Storage
    • Network
    • Collaboration
  • Design
    • Multi-Discipline
  • Implementation
    • Multi-Discipline
  • Transformation road maps
  • Project Management
    • Multi-Discipline
    • Multi-Channel
  • Collaboration & Contact Center Expertise
    • Elite status with both Cisco & Avaya
    • Strong sales support
  • Dell EMC Storage Expertise
    • Expertise, partnership level

Service Value Stream

Assess > Design > Implement > Manage > Optimize >